Resources

Affordability Programs

USAC’s Lifeline Program

Tishomingo Connect is pleased to take part in this federally administered program by including Lifeline credits on our services. Lifeline is non-transferable and is limited to one discount per household. Only eligible subscribers may enroll, and a household may not receive Lifeline benefits from multiple providers.

Discount

The current Lifeline discount is $9.25 (internet).

The Lifeline program is a government assistance program administered by the Universal Service Administrative Company (USAC) and is a program offering qualified low-income subscribers a monthly discount on phone and internet services. As Lifeline is part of the Universal Service Fund, it is available to eligible low-income consumers in every state, territory, commonwealth, and on Tribal lands. For more information about the program, download the Consumer Guide or visit their website to read about the Lifeline Program Rules.

There are 2 ways to apply:

If approved, subscribers may call Tishomingo Connect at (662) 423-4650 for the next step to get the credit on their bill.

Tishomingo Connect Phone Service Quick Key Guide

*98

Check your voicemail from home. New users, follow the prompts to set up pin number, greetings. etc.

*97

Check your voicemail when away from home; pin number is required.

*67

Block your number the number you are calling.

*72

Enable call forwarding - after dialing *72, enter the number you want incoming calls forwarded to.

*73

Disable call forwarding - discontinues incoming calls from forwarding to another number.

*56

Update call forwarding - change the number you want incoming calls forwarded to.

*74

Toggle call forwarding - enable the call forwarding to the last number in the system.

Tishomingo Connect Notice of Program Accessibility

Tishomingo Connect, LLC is committed to excellence in serving all customers including people with disabilities. We strive to ensure, where readily achievable, that our programs, services and activities are accessible to and useable by disabled persons, including persons who are deaf, hard of hearing, or blind, or who have other sensory impairments. Some of our existing Access features include:

  • Convenient off-street parking designated specifically for disabled persons.
  • Curb cuts and ramps between parking areas and buildings.
  • Level access into our lobby.
  • Fully accessible bathrooms, public waiting, access to pay your bill and speak with our Customer Service Representatives.
  • We work cooperatively with disabled-related organizations to identify barriers to accessibility and usability.
  • If assistance is required to use Broadband and/or phone products and/or equipment the FCC has an assistance program. Reference materials about the FCC’s programs can be found below.
  • A range of assistive and communication aids provided to persons who are deaf, hard of hearing, or blind, or with other sensory impairments. There is no additional charge for such aids.

If you require aid, please do not hesitate to let the receptionist know or contact 662-423-4650.

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